Privacy Policy

Last Updated: February 2026

This Privacy Policy describes how Better Hold ("we," "us," or "our") collects, uses, shares, and otherwise processes information when you access or use our websites (including www.betterholdapp.com and www.betterhold.app), mobile applications, and related services (collectively, the "Services"). By using the Services, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide to Us

We may collect personal information that you provide directly, including:

• Email address
• First and last name
• Payment and transaction information
• Feedback, support requests, and communications

Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

• Device information (device type, operating system, browser, language)
• IP address and general location information
• Usage activity, gameplay interactions, and session data
• Pages viewed, features used, and actions taken
• Crash reports, diagnostics, and performance data

Advertising and Analytics Data

We collect information related to advertising and monetization, including:

• Advertising identifiers (such as mobile advertising IDs)
• Interactions with in-game advertisements, including placement ads, full-screen ads, and rewarded ads
• Ad impressions, clicks, completion events, and attribution data
• Referral URLs and campaign performance data

Cookies and Similar Technologies

We use cookies, pixels, SDKs, and similar technologies on our websites and in our mobile applications to operate, analyze, personalize, and monetize the Services. These technologies may be provided by us or by third-party partners.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Services
• Enable gameplay features and rewarded advertising
• Deliver, personalize, and measure advertising and promotions
• Process transactions and manage subscriptions
• Communicate with users and provide support
• Analyze usage trends and prevent fraud
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell personal information in the traditional sense. We may share information with:

• Service providers and vendors
• Advertising, analytics, and attribution partners
• Legal authorities when required
• Parties involved in a business transaction

Data Retention

We retain personal information for as long as reasonably necessary to provide the Services and comply with legal requirements. Aggregated or de-identified data may be retained longer.

Data Security

We use reasonable technical and organizational safeguards to protect personal information, but no system is completely secure.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information
• Request correction or deletion
• Object to or limit certain processing
• Withdraw consent where applicable

U.S. Privacy Rights

Residents of certain U.S. states may have additional rights under applicable privacy laws.

International Users

Our Services are operated from the United States. Information may be processed in the United States or other jurisdictions in accordance with applicable data protection laws.

Children's Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect changes.

Contact Us

Email: privacy@betterholdapp.com

© 2026 Better Hold. All rights reserved.